Privacy Policy

This Privacy Policy explains how we collect, use, store, process, and protect information submitted through our Saudi Arabia eVisa application assistance platform. We are committed to safeguarding personal information and maintaining transparency regarding how applicant data is handled when using our website and related services.

Information We Collect

To provide Saudi Arabia eVisa application assistance services, we may collect information voluntarily submitted by applicants during the application process.

  • Full name and personal identification details.
  • Passport information and passport copies.
  • Nationality and country of residence.
  • Travel plans and intended entry information.
  • Email address and telephone number.
  • Uploaded photographs and supporting documents.
  • Billing and payment-related information.
  • Technical data such as IP address, browser type, and device information.

How We Use Your Information

Information collected through our website may be used for the following purposes:

  • Providing Saudi Arabia eVisa application assistance.
  • Reviewing submitted information and documents.
  • Communicating application updates and notifications.
  • Responding to customer support requests.
  • Processing payments and transactions.
  • Improving website functionality and user experience.
  • Detecting fraud and maintaining website security.
  • Complying with applicable legal obligations.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve performance, understand visitor behavior, remember preferences, and enhance overall user experience.

Users may manage cookie settings through their browser preferences. Disabling certain cookies may affect website functionality.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include encrypted connections, restricted access controls, monitoring systems, and secure storage practices designed to protect applicant information.

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Sharing of Information

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Information may be shared only when necessary to:

  • Provide requested services.
  • Process payments securely.
  • Work with authorized service providers.
  • Comply with legal obligations or lawful requests.
  • Protect website security and prevent fraudulent activity.

Third-Party Service Providers

We may utilize trusted third-party providers for payment processing, website analytics, cloud hosting, customer communication, fraud prevention, and operational support services.

These providers may process information only as necessary to perform their services and are expected to maintain appropriate security standards.

Data Retention

Applicant information may be retained for a reasonable period necessary to provide services, maintain records, resolve disputes, comply with legal requirements, and enforce website policies.

Retention periods may vary depending on operational, legal, and regulatory requirements.

Your Privacy Rights

Depending on applicable laws, users may have rights relating to their personal information, including:

  • Requesting access to personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion where legally permitted.
  • Requesting information about how data is processed.
  • Objecting to certain types of processing where applicable.

International Data Transfers

Because our services may be accessed globally, information may be processed and stored in locations different from the user's country of residence. Appropriate safeguards may be applied where required by law.

Children's Privacy

Our website is not intended for use by children without appropriate parental or legal guardian authorization. We do not knowingly collect personal information from minors except where necessary for a visa application submitted by a parent or legal guardian.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, security measures, or website functionality.

Updated versions become effective immediately upon publication on this website.

Contact Us

If you have questions regarding this Privacy Policy, data protection practices, or how personal information is handled, please contact our support team through the Contact Us page.